Does Apple Care Cover Cracked Screen: What You Need to Know

Have you ever dropped your iPhone and felt that sinking feeling as you see the screen crack? You’re not alone, and now you’re probably wondering: does AppleCare cover a cracked screen? If your phone’s display

Written by: autopatchers

Published on: November 11, 2025

Have you ever dropped your iPhone and felt that sinking feeling as you see the screen crack? You’re not alone, and now you’re probably wondering: does AppleCare cover a cracked screen?

If your phone’s display is shattered, you want to know if you can fix it without breaking the bank. Keep reading to find out exactly what AppleCare covers, how much it might cost you, and what your best options are when your screen takes a hit.

This could save you time, money, and a lot of stress.

Applecare+ Coverage Details

AppleCare+ offers extra protection for your Apple devices. It covers repairs and support beyond the standard warranty.

This plan includes coverage for accidental damage, like drops and cracks. Understanding the details helps you know what is covered.

Accidental Damage Protection

AppleCare+ covers accidental damage from drops, spills, and other mishaps. You pay a service fee to get repairs done.

  • The plan covers up to two incidents of accidental damage every 12 months.
  • Each repair may require a service fee depending on the type of damage.
  • Coverage applies only if the device is used normally and not intentionally damaged.

Screen Repair Specifics

Screen damage is a common issue covered by AppleCare+. The repair process is quick and uses genuine parts.

Type of DamageService FeeRepair Time
Screen Damage$29Usually same day or next day
Other Accidental Damage$99Varies by issue

Coverage Limits And Conditions

AppleCare+ has rules about what is covered and how often you can get repairs. It also requires you to keep your device in good condition.

Key coverage points include:

  • Coverage lasts for two years from purchase date of AppleCare+.
  • Only two accidental damage repairs are allowed per year.
  • Repairs must be done by Apple or authorized service providers.
  • Intentional damage or unauthorized repairs void coverage.
Does Apple Care Cover Cracked Screen: What You Need to Know

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Cost Of Screen Repairs

Cracking your iPhone screen can be costly to fix. Apple offers different repair fees depending on your coverage. Understanding these costs helps you plan your budget.

This section explains the repair fees with and without AppleCare+. Knowing the differences helps you decide if AppleCare+ is worth it.

Repair Fees With Applecare+

AppleCare+ covers accidental damage including cracked screens. You pay a service fee for repairs, which is much lower than out-of-warranty costs.

  • Screen repair fee usually costs $29.
  • AppleCare+ covers up to two incidents of accidental damage every 12 months.
  • Additional repairs or damages might have separate fees.

Repair Fees Without Applecare+

Without AppleCare+, you pay full price for screen repairs. These costs vary by iPhone model and can be expensive.

iPhone ModelScreen Repair Cost
iPhone 13 Pro Max$329
iPhone 13$279
iPhone 12$279
iPhone SE (2nd Gen)$129

How To File A Claim

Filing a claim for a cracked screen under Apple Care is a simple process. You can choose from different ways to get help and repair your device.

This guide shows how to file a claim using Apple’s support app, visiting an Apple Store, or going to authorized service providers.

Using Apple’s Support App

Apple’s Support app lets you start a claim quickly from your iPhone or iPad. It guides you through the process step-by-step.

  1. Open the Support app on your device.
  2. Choose your iPhone or iPad from the list of devices.
  3. Select “Repairs & Physical Damage.”
  4. Pick “Screen Damage” as the issue.
  5. Follow the instructions to submit your claim.
  6. Choose whether to send your device in or visit a service location.

Visiting An Apple Store

You can visit an Apple Store to get help with your cracked screen. It is best to book an appointment ahead of time.

Bring your device and proof of Apple Care coverage. A technician will check your screen and guide you through the repair options.

  • Find your nearest Apple Store.
  • Book a Genius Bar appointment online.
  • Bring your device and Apple Care proof.
  • Discuss repair costs and options with staff.

Authorized Service Providers

Authorized Service Providers are certified shops that can repair Apple devices. They follow Apple’s repair standards.

ActionDetails
Find ProviderUse Apple’s website to locate a nearby service center.
Schedule VisitCall the provider to book a repair appointment.
Bring DeviceTake your iPhone or iPad and Apple Care details.
Get RepairAuthorized technicians will inspect and fix your screen.
Does Apple Care Cover Cracked Screen: What You Need to Know

Credit: www.consumerreports.org

Exclusions And Limitations

AppleCare+ offers extra protection for Apple devices, including screen damage coverage. But it does not cover all types of damage or issues.

Understanding what AppleCare+ excludes helps you know when you might pay for repairs yourself.

What Applecare+ Doesn’t Cover

AppleCare+ does not cover damage caused by intentional acts or unauthorized repairs. It also excludes damage from natural disasters.

  • Intentional damage or abuse
  • Damage from unauthorized service providers
  • Loss or theft of the device
  • Damage from natural disasters like floods or fires
  • Cosmetic damage that does not affect functionality

When Screen Damage Is Not Covered

Screen damage is covered if caused by accidental drops or impacts. But some screen problems are excluded from coverage.

AppleCare+ does not cover screen damage caused by:

  • Intentional scratching or damage
  • Water or liquid damage if not covered separately
  • Damage from unauthorized modifications
  • Wear and tear or aging issues

Alternatives To Applecare+

AppleCare+ covers screen damage, but some people look for other options. These alternatives can save money or offer different services.

Here are some choices to consider instead of AppleCare+ for fixing a cracked screen.

Third-party Repair Services

Many stores and shops fix cracked screens at lower prices than Apple. They use original or good-quality parts. You can usually get your phone back the same day.

Some third-party services offer warranties on their repairs. Be sure to check reviews and ask about the parts used before you choose a shop.

  • Lower cost than Apple repairs
  • Faster service in many cases
  • Warranty on repairs may be available
  • Quality of parts can vary

Self-repair Options

You can fix your cracked screen yourself if you have the right tools and skills. Repair kits with instructions are sold online. This option can be the cheapest.

Self-repair carries risks like damaging your phone more. It is best for people who are confident and careful. Make sure to watch videos and read guides before starting.

  • Most affordable choice
  • Requires tools and patience
  • Risk of causing more damage
  • Many online tutorials available

Other Insurance Plans

Some phone or home insurance plans cover screen damage. These plans might be cheaper than AppleCare+. Check your policy details to see what is included.

Using insurance can have deductibles and affect your premiums. Make sure you understand the costs before filing a claim for a cracked screen.

  • May cover screen repairs or replacements
  • Usually requires a deductible
  • Could raise insurance premiums
  • Check policy details carefully

Tips To Prevent Screen Damage

Smartphones are essential, but cracked screens are common. Protecting your screen is crucial. Here are some tips to help keep your screen intact.

Using Screen Protectors

Screen protectors add an extra layer of safety. They are easy to apply and cost-effective. Choose one that fits your phone model.

  1. Select a tempered glass protector for better durability.
  2. Ensure there are no bubbles during application.
  3. Replace the protector if it shows signs of wear.

Choosing Protective Cases

A good case can prevent cracks and scratches. It cushions your phone from impacts. Consider the case material and design.

Here is a simple guide to picking the right case:

  • Rugged cases for heavy protection
  • Slim cases for style and light protection
  • Waterproof cases for added safety

Safe Handling Habits

How you handle your phone matters. Avoid dropping it by being mindful of your actions. Small changes can make a big difference.

HabitBenefit
Use both handsBetter grip
Avoid carrying it in your back pocketPrevents accidental drops
Keep it away from edgesReduces fall risk
Does Apple Care Cover Cracked Screen: What You Need to Know

Credit: discussions.apple.com

Frequently Asked Questions

Does Applecare Cover Accidental Screen Damage?

Yes, AppleCare+ covers accidental screen damage with a service fee. It reduces repair costs significantly compared to out-of-warranty repairs. You can get your cracked screen repaired at Apple stores or authorized service providers.

How Much Does Applecare Charge For Screen Repairs?

AppleCare+ screen repairs typically cost a fixed service fee. For iPhones, this fee is usually around $29 per repair. Without AppleCare+, screen repairs can be much more expensive, often costing over $100.

Can I Get A Replacement Phone For A Cracked Screen?

AppleCare+ does not replace phones for cracked screens directly. Instead, it covers repair services at a reduced cost. If damage is severe, Apple might offer a replacement under specific conditions.

Is Screen Damage Covered By Standard Apple Warranty?

No, the standard Apple warranty does not cover accidental screen damage. It only covers manufacturing defects. AppleCare+ is needed for coverage of accidental damage like cracked screens.

Conclusion

AppleCare does cover cracked screens but with some costs. You pay a service fee for each repair. Screen damage must be accidental, not intentional or wear-related. Buying AppleCare can save money on repairs later. Still, careful handling helps avoid screen problems.

Knowing your coverage helps you decide if AppleCare fits. Check the terms before making your choice. Protect your device and your budget wisely.

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